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Led global settings redesign

Rocket’s product strategy was evolving from a “storefront” with distinct access points for each product to an integrated “platform”, with one centralized hub named “MyRocket”.
I led design on the initiative to centralize and standardize settings experiences to improve cross-sale opportunities and deliver on the integrated platform strategy.
Paul Gehrig, Product Designer
UX Research Team
Engineering Team
DesignOps Team

Variety of access and navigation patterns

Each product has their own design patterns in place to access and adjust product settings. A centralized platform should establish a universal pattern.

No centralized account

Settings had historically been managed by each individual product, leading to duplicate entries from users and data inconsistencies across the company.

Opportunity statement

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Solution overview

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25%
of courts do no remind defendants of upcoming court dates
55%
of courts that send reminders do so via mail or phone call

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More to come soon 👀

Sorry to leave you on the edge of your seat! I’m actively working on crafting the story of this project and will have fresh updates soon.